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Scaling Customer Relationships with Conversational SMS Marketing

Posted on 22nd July 2021, by Kunle Campbell in Customer Loyalty Strategy Scaling Customer Relationships with Conversational SMS Marketing

On today’s episode, Kunle is joined by Lisa Popovici, Co-Founder at Cartloop – a done-for-you SMS marketing platform that helps Shopify brands build better customer… Read more

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Applying First Principles Thinking to eCommerce Success w/ Jason Wong, Doe Lashes

Posted on 15th July 2021, by Kunle Campbell in Customer Loyalty Strategy

On today’s episode, Kunle is joined by Jason Wong, Founder, Doe Lashes + Wonghaus. Jason is a seasoned expert at all things eCommerce and has… Read more

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Using ‘Gated Product Launches’ to Rev Up VIP Customer Purchases

Posted on 8th July 2021, by Kunle Campbell in Customer Loyalty Strategy Using 'Gated Product Launches' to Rev Up VIP Customer Purchases

On today’s episode, Kunle is joined by Jordan West, Co-Founder of Little and Lively Clothing + Mindful Marketing Co. Jordan is a multi brand and… Read more

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Maximising Customer Loyalty through Personalised Pricing

Posted on 3rd June 2021, by Kunle Campbell in Customer Loyalty Strategy Maximising Customer Loyalty through Personalised Pricing

On today’s episode, Kunle is joined by Cactus Raazi, Best Selling Author of PRICE: Maximizing Customer Loyalty through Personalized Pricing. He is also founder and… Read more

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Customer Value Optimisation

Posted on 25th March 2021, by Kunle Campbell in Customer Loyalty Strategy Customer Value Optimisation

On today’s episode, Kunle is joined by Will Laurenson, Founder of Customers Who Click – a Customer Value Optimisation consultancy and podcast. Will helps DTC… Read more

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Delivering Customer Happiness with Segmentation, Automation and Empathy

Posted on 11th March 2021, by Kunle Campbell in Customer Loyalty Strategy Delivering Customer Happiness with Segmentation, Automation and Empathy

On today’s episode, Kunle is joined by Louis Lavedan, Strategic Partner Manager EMEA at Gorgias – a Paris-based eCommerce customer experience platform. The platform allows… Read more

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Turning Your Customers into Your Sales Team – Referral Marketing

Posted on 4th March 2021, by Kunle Campbell in Customer Loyalty Strategy Turning Your Customers into Your Sales Team - Referral Marketing

On today’s episode, Kunle is joined by Raúl Galera, Chief Advocate at ReferralCandy – a customer referral platform that gets shoppers to refer their friends… Read more

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Win More Conversions with Engaging Mobile Shopping Experiences

Posted on 18th February 2021, by Kunle Campbell in Customer Loyalty Strategy Win More Conversions with Engaging Mobile Shopping Experiences

On today’s episode, Kunle is joined by Bob Braham, CEO of Famous – a mobile-first platform that helps build stunning storefronts and landing pages for… Read more

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What to do in 2021

Posted on 28th January 2021, by Kunle Campbell in Customer Loyalty Strategy What to do in 2021

On today’s episode, Kunle lays out the key pillars that’ll drive growth for DTC brands in 2021. He distills the experience of having worked with… Read more

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Email Marketing Insights from a $50M Ecommerce Email Marketer

Posted on 21st January 2021, by Kunle Campbell in Customer Loyalty Strategy Email Marketing Insights from a $50M Ecommerce Email Marketer

On today’s episode, Kunle is joined by Chase Dimond, Partner at Structured Social. Chase is a leading eMail Marketer who has generated over $50 Million… Read more

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