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DTC Founders BFCM Q4 Strategy Roundtable 2 at Commerce Accel Conference

Posted on 5th November 2021, by Kunle Campbell in Customer Service Today’s episode is an expert panel discussion from the Commerce Accel Conference. The session was hosted by Derric Haynie, with an expert panel consisting of Eric Toz, Marc Barros, Dylan Mullan and Umar Qamar

Today’s episode is an expert panel discussion from the Commerce Accel Conference. The session was hosted by Derric Haynie, with an expert panel consisting of… Read more

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FitTrack’s Journey to $100M GMV

Posted on 26th August 2021, by Kunle Campbell in Customer Service FitTrack's Journey to $100M GMV

On today’s episode, Kunle is joined by Jeff Sawyer Lee, Founder of FitTrack. Jeff is a Toronto-based entrepreneur and growth marketer who has taken multiple… Read more

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How Brian Sloan Grew A DTC Sex Toy Company To 8-Figures

Posted on 29th July 2021, by Kunle Campbell in Customer Service

On today’s episode, Kunle is joined by Brian Sloan, Founder of Autoblow. His company, Very Intelligent Ecommerce Inc., achieved 8-figure yearly sales, with only two… Read more

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Scaling Customer Relationships with Conversational SMS Marketing

Posted on 22nd July 2021, by Kunle Campbell in Customer Service Scaling Customer Relationships with Conversational SMS Marketing

On today’s episode, Kunle is joined by Lisa Popovici, Co-Founder at Cartloop – a done-for-you SMS marketing platform that helps Shopify brands build better customer… Read more

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Applying First Principles Thinking to eCommerce Success w/ Jason Wong, Doe Lashes

Posted on 15th July 2021, by Kunle Campbell in Customer Service

On today’s episode, Kunle is joined by Jason Wong, Founder, Doe Lashes + Wonghaus. Jason is a seasoned expert at all things eCommerce and has… Read more

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Customer Value Optimisation

Posted on 25th March 2021, by Kunle Campbell in Customer Service Customer Value Optimisation

On today’s episode, Kunle is joined by Will Laurenson, Founder of Customers Who Click – a Customer Value Optimisation consultancy and podcast. Will helps DTC… Read more

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Delivering Customer Happiness with Segmentation, Automation and Empathy

Posted on 11th March 2021, by Kunle Campbell in Customer Service Delivering Customer Happiness with Segmentation, Automation and Empathy

On today’s episode, Kunle is joined by Louis Lavedan, Strategic Partner Manager EMEA at Gorgias – a Paris-based eCommerce customer experience platform. The platform allows… Read more

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Turning Your Customers into Your Sales Team – Referral Marketing

Posted on 4th March 2021, by Kunle Campbell in Customer Service Turning Your Customers into Your Sales Team - Referral Marketing

On today’s episode, Kunle is joined by Raúl Galera, Chief Advocate at ReferralCandy – a customer referral platform that gets shoppers to refer their friends… Read more

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Guillaume “𝑮” Cabane – on Hacking Growth in eCommerce

Posted on 4th February 2021, by Kunle Campbell in Customer Service Guillaume "𝑮" Cabane - on Hacking Growth in eCommerce

On today’s episode, Kunle is joined by Guillaume Cabane, a SaaS Growth Hacker with over 2 decades of online selling expertise. He has been a… Read more

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Sealing the Second Purchase with a Customer Experience Strategy

Posted on 19th November 2020, by Kunle Campbell in Customer Service Sealing the Second Purchase with a Customer Experience Strategy

On today’s episode, Kunle is joined by Vikas Bhambri, Senior VP Sales at Kustomer – a New York-based Omnichannel CRM platform. Kustomer delivers data from… Read more

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