Podcast

Learn from Fast Growing 7-8 Figure Online Retailers and eCommerce Experts

EPISODE 174 30 mins

Do NOT Dropship – Do This Instead w/ Jason Macek, DollarFulfilment



About the guests

Jason Macek

Kunle Campbell

Jason has been involved with eCommerce for almost 15 years. He and his wife Janell started fulfilling orders for a friend in 2008 and realized not too long after there was a need in the market for a simplified version of the fulfillment model. Together they created what Dollar Fulfillment is today and have experienced extreme growth based off their simple business model and belief in old fashion customer service.



On this episode, we talk about the next obvious step to take after finding a successful product from drop shipping testing.
How to your transition from the limitations of the drop shipping business model?

I am joined by the founder of an Idaho based fulfilment company called DollarFulfilment, which largely caters to businesses that were previous drop shippers but now looking for more reliable domestic and international fulfilment.

Here’s a summary of some important talking points over the call.

  • The most efficient way to transition your dropshipping is to choose the right products.
  • For low margin products, source products that weight less than 1lb and not too big – this ensures freight shipping.
  • For higher margin products, you are able to source for heavier products but be careful about volume
  • Air freight is the most efficient way of getting your products out of China – it will take 3-5 days to clear and arrive the US
  • Shipping if done properly will typically take 3 weeks to clear and deliver to a U.S. warehouse
  • Majority of DollarFulfilment’s clients are either recovering dropshippers
  • DollarFulfilment’s clients also use drop shipping to test products and then transition as quickly as possible to fulfilling domestically
  • 25% of DollarFulfilment’s fulfillment are international
  • DollarFulfilment charges a flat rate $1 fee for fulfilling products for ecommerce businesses.

– – –

Timestamps

2:53 Jason Macek intro
6:52 How was fulfillment in 2008 compared to 2019
9:21 First steps retailers should take on fulfillment
12:09 Rules to scale what theyre doing in dropshipping
13:44 Changes on Branding and Packaging
15:09 Biggest success
19:35 How do you manage the 48 weeks transition
23:20 Handling return
26:12 Software DollarFulfillment use
28:34 Lightning Round

Lightning Round of Questions

How do you hire people?

Based on their experience and how they present themselves during the interview

What are your 3 indispensable tools for managing your business?

Skype, Quickbooks and Shipping software

What has been your ‘best’ mistake to date?  i.e. a set-back that has given you the biggest feedback

Bought a company and ended up paying 100,000 for a forklift

What one piece of advice can you give e-tailers keen on looking for scale growth?

Improve customer experience by shortening shipping time

If you could choose a single book or resource that has made the highest impact on how you view building a business and growth which would it be?

Bible

SPONSORS:

This episode is brought to you by:

Klaviyo

Klaviyo
If you’re looking to grow your business there is only one way—by building real, quality, customer relationships. Most marketing software will claim they do this, but will never deliver on their promises. You need to demand more from your marketing software that’s where Klaviyo comes in. Klaviyo helps you build meaningful customer relationships by listening and understanding cues from your customers, allowing you to easily turn that information into valuable marketing messages.
That’s why 10,000 innovative brands have switched to Klaviyo.
What’s their secret to building customer relationships? Tune into Klaviyo’s Beyond Black Friday docu-series to find out and unlock marketing strategies you can use to keep momentum going year-round. Just head on over to klaviyo.com/beyondbf for more.

About the host:

Kunle Campbell

An ecommerce advisor to ambitious, agile online retailers and funded ecommerce startups seeking exponentially sales growth through scalable customer acquisition, retention, conversion optimisation, product/market fit optimisation and customer referrals.

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